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Ways To Call Air France Customer Service via Phone

Need assistance with Air France? The airline addresses passenger inquiries via its specialized customer service team. Have a concern with your booking, need information regarding your booked flight, or want to learn about available vouchers or discounts. Feel free to reach out to Air France customer service and seek necessary help. You can easily connect with them via multiple channels. In this article, you will learn everything about Air France customer service. 

Ways To Contact Air France by Call

Get prompt assistance via phone call! Their customer executives are available to pick up your calls between 8:00 a.m. and 11:00 p.m. on all seven days of the week. To get a person over the phone, follow the procedure described below: 

  • Dial the Air France phone number: +1 800 237 2747
  • Wait for the call to connect and follow the IVR. 
  • Press 1 to select a preferred language. 
  • Press 2 to make a reservation. 
  • Press 3 to get the live status of your booked flight. 
  • Press 4 to inquire about the booking. 
  • Press 9 to get a person on the line. 
  • An agent will join you shortly on the line. 
  • Speak with them to discuss your concerns. 

Ways to Contact Air France via Chat

Air France offers customer support via chat, providing a convenient option for passengers to inquire about bookings, make changes, and resolve issues. It can also be an alternative to the Air France contact number during peak hours. The chat service is accessible through the website and mobile app for a seamless experience.

Chat Process

  • Visit the Air France website or open the mobile app.
  • Look for the chat support option, typically found on the homepage or under "Contact Us."
  • Click on the chat icon to launch the chat window.
  • Type your question or issue in the chat box.
  • A virtual assistant will respond, providing information or connecting you to a live agent if necessary.
  • Follow the prompts to resolve your inquiry.

Ways to Contact Air France via Email

Emails are frequently overlooked by passengers because of their inefficient process. Nevertheless, if you need specific assistance from Air France, email is the most effective method. Here are the steps to send an email to Air France.

Email Process

  • Visit the Contact Us page of Air France. 
  • Select a topic and get the communication channels option. 
  • The email address: [email protected] 
  • Craft an email including the booking reference, passenger?s details, contact information, etc.
  • Specify your needs for Air France assistance. Elaborate on your questions or concerns to ensure they can assist you effectively.
  • Send the email and wait for their response. 

Does Air France provide 24/7 help? 

Unfortunately, the Air France helpline number is not available 24 hours a day. Air France customer service operates between 8:00 a.m. and 11:00 p.m. from Monday to Sunday. Avoid making calls during the peak hours to skip the call traffic. 

Conclusion 

Passengers who booked their flights with Air France might have questions regarding managing bookings, baggage, or other flight information. Feel free to reach out to their customer executive for assistance. They are available to help you in the best possible manner. The information above will help you understand ways to contact Air France effectively.