Tripsfares Blog

What Is Hawaiian Airlines' Cancellation Policy?

Hawaiian Airlines is a U.S. commercial carrier that commonly flies to and from Hawaii. In some scenarios, even after confirmed tickets from Hawaiian, you may like to have cancellations before using their services. But, for cancellation of Hawaiian Airlines service without annoying, you are advised to follow the essential rules. You can get help from Hawaiian Airlines cancellation policy for any of their advised flight denial of service. However, some of the Hawaiian ticket cancellation policies are described in the following points, and you should refer to them before any refusal.

  • Hawaiian Airlines allows free cancellation of your tickets when you cancel them within 24 hours of purchase, and your travel should be seven or more days in advance.
  • For full and unused tickets, the value of Hawaiian tickets will be valid for one year from the date of purchase after cancellation.
  • If you use partial tickets, the cancellation will be made, and the remaining value can be used for future travel, valid for one year from the initial purchase.
  • After ticket cancellation, the flight cancellation will be issued in the order of sequence.
  • When you cancel a ticket after 24 hours of Hawaiian reservation, some charges will be applicable depending on routing and other price differences.
  • Hawaiian Main Cabin will be refunded when you cancel your flight before departure and request a refund.
  • You will be eligible for Hawaiian ticket cancellation and refunds from its official website only if the previous purchase is from the same source.
  • Otherwise, if Hawaiian tickets are purchased from another source, including travel agencies or third parties, the Airlines will not be liable for refunds after cancellation.
  • You will receive free cancellation in case of any severe medical problem or death in the family member. But you need to submit the correct official medical records or death certificate for free cancellation from Hawaiian Airlines.
  • For some voluntary refunds on a fully refundable Hawaiian ticket, you will be charged almost $100. It's valid only for some selected routes.

How To Cancel My Hawaiian Airlines Tickets Online?

Suppose you no longer wish to use Hawaiian Airlines services to reach your desired destinations, cancel your reservation through their official website. To cancel the right Hawaiian ticket, you should follow the online steps below:- 

Navigate through the official Hawaiian Airlines website:-

  • Go with the "My Trips" menu from the "Management Manage Manage" menu.
  • You must give details like confirmation/entry number and last name for flight booking views.
  • After that, you can choose the flight and click on the cancel button.
  • While rejecting the flight tickets, some applicable cancellation fees will be charged depending on the scenario.
  • Therefore, online cancellation of your Hawaiian Airlines airline ticket will be possible.

How To Cancel Hawaiian Airlines Tickets Using The Phone?

Hawaiian airline tickets can also be canceled over the phone by calling customer agents. You need to call Hawaiian Airlines agents by dialing the customer phone number, 1.800-367-5320, and ask them for ticket cancellations. Tell the confirmation or ticket number and your last name to the available agents so they can retrieve the Hawaiian ticket details. In addition, if applicable, Hawaiian representatives will cancel your airline tickets and inform you of cancellation fees.

Is It Possible To Cancel My Hawaiian Tickets At The Airport?

Yes, tickets can be made even at the airport. You must visit the airport 2 to 3 hours before the original trip and meet with the available executives. First, share important details like confirmation/ticket number and your last name with the helpdesk executives to retrieve booking information. Ask the airport officials to cancel your tickets; after hearing your request, the available helpdesk agents will take appropriate action regarding flight cancellation. Once your tickets are canceled, you will be notified by SMS or email.

Can I Get A Full Refund After Ticket Cancellation From Hawaiian Airlines?

Yes, for sure you can have free cancellation but only in some cases. According to their policy, well-known airlines allow free cancellation only during risk-free periods. You will be eligible for full refunds if you decline Hawaiian services within the same 24 hours of booking and have at least seven days of travel in advance. Similarly, when your flight is canceled due to controllable causes, including air attack or service failures, Hawaiian Airlines will deny your tickets and offer full refunds within a few business days.

How Can Hawaiian Airlines Tickets Be Canceled If Purchased From Other Travel Agencies?

Hawaiian Airlines does not support cancellation or refund if you have already purchased your tickets from other travel agents before departure. However, you can approach different travel agency executives by phone or other means of communication and ask them to cancel Hawaiian tickets. The reliable travel agency representatives will listen to your cancellation issues and solve the problems accordingly.

Therefore, you can easily refuse Hawaiian Airlines airline tickets by using the above cancellation rules and refer to their official website for details in this regard.