The passengers may require assistance several times before and after the booking. Hawaiian Airlines takes the queries of their customer through their customer support. Their team is ready to help you 24/7 with booking, cancelation, and modification of your existing flight ticket. If you want to communicate with their agent, they provide various communication channels for this. Continue to read and learn several ways to reach out to their agent.
Out of the many channels, most passengers prefer to communicate with Hawaiian Airlines customer service through phone calls. If you are also someone looking to get a person from the airline on the phone, here are steps to follow:-
After the call, you may get a message to rate the agent's behavior and knowledge on the call. Participate and help them to improve to make your experience better.
Sometimes, the passenger may not be able to connect to the agent on the call. Do not worry; the airline provides more than one channel to facilitate Hawaiian customer service for passengers. Chat is the most common alternative when the call is not working. Here, 8 minutes is the average wait time. To get a chat person from the airline, follow the steps below:-
If your query remains unresolved, you can ask the agent to get you to their supervisor.
Hawaiian Airlines supports the passengers through email as well. However, it is the slowest out of all the communication channels available. So, avoid it if you want a quick response. However, when you are looking to get important information or assistance or want to make a complaint or suggestion, email is the best option. Follow these steps to send an email:-
The airline will reply to your email within 24 hours if required.
Social Media: Another form of communication that Hawaiian offers its customers is social media. The airline shares its offers, discounts, and latest plans with passengers through social media. One can also communicate with their agent through their social media platform. Send a direct message of hi and wait for their agent to reply to you. Continue to chat after getting the reply. Here are some social media options: -
Passengers can contact the airline through a variety of channels, including phone, chat, email, and social media, all available 24/7. Their agent will help you with booking, cancelation, modifying the existing flight ticket, and more. Review the information above to learn how to get in touch with them. They are ready to assist you to make your journey easy and smooth.