EL AL, Israel's national airline, has served air services to passengers from all over the world. Regardless of their exemplary dedication to giving outstanding flight service and safety, unforeseen events sometimes cause existing customers to cancel their trips. However, before canceling the trip, customers must be aware of the policies that help them get the full return after postponing their air trip. Without knowing the policies, they may have to face some issues in getting the total refund back in their bank account. If you also want to cancel your air trip, then you need to understand its cancellation policy if you want the amount refunded to your bank account.
Read the policies and cancel your reservation without any penalty.
If you don?t know about the policies, you can read the information mentioned here. The policies are:
Refundable tickets
According to the El Al Cancellation Policy, if you?ve purchased a non-refundable air ticket, you can even so cancel your booking; however, you will no longer be allowed for a refund. However, the cancellation may also be difficult, and it depends on the precise fare regulations related to your air ticket.
El Al Refundable Tickets
Customers are allowed to cancel their booking and get the total refund back in their original mode of payment, but as compared to non-refundable tickets, the fares of refundable flights are much higher. So, if you are plan is not fixed, and you want to reserve a seat for your tentative plan then reserve your seat under refundable tickets.
Elite Status and Premium Classes
If you are a passenger of this airline and you have reserved seats under premium class or business class flight thein for the cancellation, you don't know what to pay any penalty, and you will get the total refund as compared. Airline allow you to do the modification free of cost for all the premium/ business and elite status passengers.
Economy class
If your booking is done under economy class seats then you are not permitted to postpone your air trip. But, if you cancel your trip within 24 hours of reserving or confirming your trip then you can get the money refunded in your original mode of payment.
If you have reserved an air seat on a flight and, due to unplanned work, knock on your door, and you are unable to fly with the airline, then the only option you find that to postpone your trip till now. To undo your booked flight with this airline, go to its official web page, elal.com. Then, when its open page opens, you are required to:
There are no cancelation charges for the flight voucher, and modifications to the air ticket are even allowed up to six hours before the scheduled departure time of the flight. But if you reserve the seats by using points, vouchers, bonus tickets, or during the offer period (sale), then you are required to pay a minimum of $25 for a domestic trip, and for an international trip, the penalty is more than $400.
According to the El Al 24-hour cancellation policy, if you want to save money by not paying any penalty charges, then you need to cancel your confirmed booking within 24 hours of confirming your air trip. Here, you need to understand that once the 24-hour duration ends, then to postpone your journey, there is only one option available that pays the penalty charges.
According to the airline refund claim rules and fee, if you have reserved your air trip directly from the airline's official web page, then you are eligible to claim a total refund, but if you take the help of using the third-party web page, then you are not eligible to claim for a refund. Here, you need to contact with the same third-party airline customer service department.
To get a live person at EL AL Airlines, you are required to dial its telephone number at +1 800 223 6700. Then call the number, and then you will listen to the instructions of the IVR menu commands. Here, you need to follow its commands. In this command, you need to:
When all the procedures meet with necessity, then your call will connect to a customer service live person. Ask the agent or person you query and you will get the detail within a few moments that you are searching online.
In conclusion, after reading all the details mentioned above you are now able to communicate with the live agent. Also here you can understand the cancellation policy and the steps to cancel your reserve tickets by following simple steps.